Frequently Asked Questions
EasyCommute is a mobile-based bus shuttle service aimed at making your daily commute easy and convenient.
Select your pick-up & drop-off stops, select the shuttle timings, pay from your wallet. You are good to go! For cancellation tap on the ‘cancel ride’ button in menu on the top right corner of your boarding pass.Your ride will be cancelled.
On your boarding pass a button is available for tracking. That should prove sufficiently helpful in tracking your bus.
EasyCommute credits allow you to travel cashless. Credits can be bought online using payUmoney wallet. You can use credit card/debit card/online banking methods to recharge your wallet or earn by sharing EasyCommute. Amount once credited can not be refunded back to your back account. However in certain circumstances, a user is allowed to make a request to transfer his EasyCommute credits to another user’s EasyCommute account by writing to customer care.
No worries! Just drop your suggestion in the ‘Suggest Route’ section and we’ll try to serve you in the best way we can.
No worries! you can book a seat in the next possible shuttle.
Earn free rides by sharing EasyCommute to your colleagues/friends using Email, whatsapp, SMS, facebook once they register. After 1 referrals we add 10 credits to your account for every referral you do.
You can contact us by any of the means given in ‘About Us’ section. Our team is striving to improve your experience. We respond back at a 4-hour SLA.